Answering Your Frequently Asked Questions
I’d be happy to answer them! I offer free 15 min discovery calls, which you can book HERE.
I presently offer complete bilingual services in French and English. For client communications, I can also assist you in Spanish & Italian.
I specialize in the country music, film & TV industries! I do not book work outside these sectors.
Tha being said, I do have past work experience working with a wide variety of brands across various industries.
Yes, I do! I pre-book all my client work & projects in advance. I only take on a couple of projects per month, so I require a 35$ deposit fee to reserve your place. This will be taken off your bill once the project is completed.
In the event of a cancellation, the 35$ will be refunded only IF I’m notified 2 weeks prior to the project start date. Last minute cancellations will not result in a refund.
Yes, I do! All the services listed on my website are my primary services. I do offer 1-3 package options, add-ons and custom solutions for many of the services I specialize in. Get in touch with me for more information and a quote!
I do, on occasion! I’ve been designing website for 6 years.
However, this is not a primary service I offer. I only take on a couple web design & build projects per year, due to the large scope and time commitments of such projects.
It’s important to me that I deliver satisfactory results/end products, so I prefer to take on less and go the extra mile on the projects I’m involved in.
Currently, I only work with clients located within Canada. I do have plans to expand into the US in the future, however it’s not something I presently offer.
No, I do not guarantee press & media placements. Press & media placements depend on the publication and media outlets’ availabilities, interests and several other factors. What I do offer via my PR packages is a well-written bilingual press release distributed to my PR contacts.
At the end of the campaign, I will provide you with a complete list of all the media outlets your press release was sent out to.
Get in touch with me! I’d be happy ot provide you with a custom quote and fill you in on the pricing of my standard packages. All prices are in CAD.
Currently I only accept e-transfers. I do not accept credit cards at this time.
My business hours are 12pm-6pm EST Monday-Friday and can expect a response in 3-4 business days. Alternatively, feel free to schedule a call.
If you need your project is time-sensitive, the earlier the book the better! That will give us more time to go over concepts & edits, so you have all the final designs & marketing materials in advance!
Due to the high volume of work I receive, I need at least 2-3 weeks minimum of advance. If you need a quick turnaround for a project, please indicate that in your initial email/message to me. Depending on the project scope, a project with a tighter deadline may be subject to additional fees.
For freelance work, I offer two types of payment plans:
OPTION A: Pay in full upfront. For monthly social media work, you can also pay for the whole year in advance if you wish.
OPTION B: Pay 50% upfront and 50% after the project’s completion.
*All payments must be received within 14 days of receiving the invoice, otherwise you will be subject to a 5% late fee on the total amount invoiced.
** All payments must be received PRIOR to the release of the final projects/work to the client.
Yes, I do! I offer year-round referral & loyalty discounts. Get in touch with me for more information!
Before I begin working on a project, I will need all the necessary files & information required sent to me. This saves us some back & forth and allows the project to move forward more efficiently! In addition, I require a 50% deposit upfront or the full payment as indicated on your invoice.