-FAQ

Answering Your Frequently Asked Questions

FAQ

I’d be happy to answer them! I offer free 15 min discovery calls, which you can book HERE.

I presently offer complete bilingual services in French and English. For client communications, I can also assist you in Spanish & Italian. 

I specialize in the country music, film & TV industries! I do not book work outside these sectors.

Tha being said, I do have past work experience working with a wide variety of brands across various industries.

Yes, I do! All the services listed on my website are my primary services. I do offer 1-3 package options, add-ons and custom solutions for many of the services I specialize in. Get in touch with me for more information and a quote!

I’ve been designing websites for 7 years, however, I no longer take on website-related projects.

It’s important to me that I deliver satisfactory results/end products, so I prefer to take on the projects I’m the most passionate about and go the extra mile for my clients.

Currently, I only work with clients located within Canada. I do have plans to expand into the US in the future, however it’s not something I presently offer.

Get in touch with me! I’d be happy ot provide you with a custom quote and fill you in on the pricing of my standard packages. All prices are in CAD.

Currently I only accept e-transfers. I do not accept credit cards at this time.

If you need your project is time-sensitive, the earlier the book the better! That will give us more time to go over concepts & edits, so you have all the final designs & marketing materials in advance!

Due to the high volume of work I receive, I need at least 2-3 weeks minimum of advance. I do not do rush work.

For freelance work, I offer three types of payment plans:

OPTION A: Pay in full upfront. For monthly social media work, you can also pay for the whole year in advance if you wish.

OPTION B:  Pay 50% upfront and 50% after the project’s completion. 

OPTION C: For social media, pay monthly. For all other projects, pay at the end.

*All payments must be received within 14 days of receiving the invoice, otherwise you will be subject to a 5% late fee on the total amount invoiced.

** All payments must be received PRIOR to the release of the final projects/work to the client. 

Yes, I do! I offer year-round referral & loyalty discounts. Get in touch with me for more information!

Before I begin working on a project, I will need all the necessary files & information required sent to me. This saves us some back & forth and allows the project to move forward more efficiently!